Shipping Protection
"Perfect. My son was losing his beautiful hair and since I got him the Silky Tot, that stopped and his hair has been growing back" - Valarie J.
If your product is lost, stolen or damaged. Reach out to the team within 14 days and we will resend/refund.
Shipping Info
We ship with Australia Post and DHL, straight from our Melbourne warehouse.
Orders are dispatched within 48 hours (Mon–Fri).
Delivery times:
- Australia: 1–10 business days
- New Zealand: 4–10 business days
- International: 4–10 business days via DHL + local postal provider
Shipping Costs
- AUS & NZ: $10 for orders under $100
- AUS Express Post: $15
- UK: £5 for orders under £100
- Free standard shipping over these thresholds
International Orders
No import taxes or duties should apply.
If you’re charged, please pay the invoice and email it to hello@silkytots.com for a full refund.
Returns & Exchanges
- We accept returns within 30 days on unused items.
- Items must be unused, clean, and in original, undamaged packaging.
- Return shipping is at your cost (unless faulty)
To start a return, email: hello@silkytots.com
The Benefits of Silk
REAL RESULTS
Bye-bye Baby Bald Spots & Dry Skin
100% Mulberry Silk is the answer to baby bald spots, bed-head and dry skin.
Sleeping on silk reduces the friction that causes infant hair loss, knotting and breakage and helps promote re-growth where bald spots already exist!
With over 800+ 5 ⭐️ reviews, our results speak for themselves!
